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F.A.Q.

Below you can see the list of questions frequently asked by TAF users. We have prepared answers to these questions to facilitate your work with the site.
Q: What is the purpose of TAF?
A: TAF was created by the New York State Public Service Commission (PSC) to administer the funding of targeted programs such as Lifeline, E911, Public Interest Payphones, and Telecommunications Relay Service.
Q: Who has to participate in TAF?
A: All certified telecommunications carriers doing business in the State of New York must participate in the Targeted Accessibility Fund. However, it does exclude Cellular and PCS, at this time.
Q: What is involved in participating in the TAF?
A: Companies first must register with TAF and get a TAF ID#. Once the company is registered, they are required to file on a monthly basis the TAF Monthly Estimate form. This form asks for an estimate of the carrier’s current month revenue and cost data. The company is then assessed based on the estimate supplied and a monthly invoice is generated.
Q: What if the estimate my company filed was incorrect?
A: The company is not only allowed to adjust or true up its estimates, its required to do so frequently. The TAF Adjustment form allows companies to either increase or decrease their original Estimate so as to prevent over or under assessment.
Q: What is Regulated Revenue?
A: In order to answer this question, please consult the FCC chart of accounts. The simple answer is the amount of intrastate regulated revenue that you file annually with the PSC in NY.
Q: Where can I find the reporting forms?
A: The reporting forms can be downloaded from this site. Just click on the button that is labeled “TAF Resources” and choose the “form button” for the forms that you need. You can always contact the TAF staff directly and have the forms mailed to you, or you can submit your filings using the website. Click on the button labeled “Online Reporting” and log in.
Q: What is my User name and password?
A: Your “User Name"  is a name of your choice.  Your password is initially set to your TAF ID#.  You may change your user name and password at any time after you log in to your account.  If you have forgotten you password please contact the TAF staff and they will refresh your memory or follow the “I forgot my password” directions.
Q: Can I recover my company’s monthly TAF assessment with an end user surcharge?
A: No, the PSC has ruled this is a cost of doing business in the state.
Q: The data I submitted does not match the data on my monthly invoices?
A: There are several reasons this can happen, the most common one being that the data was not submitted to TAF on time, therefore TAF used an estimate based on your prior monthly submission, excluding cost data. Refer to the note on the bottom of your invoice. Call the TAF office to get a further explanation and or help to correct the problem.
Q: When are the reports due every month?
A: Refer to the “General Information” section on this website and then click on “Reporting Schedule” this will give you all the necessary dates.
Q: When are the invoices mailed?
A: The invoice is mailed on or about the first business day of each month. That date is indicated on the TAF Reporting Schedule.
Q: Where should I mail my payment?
A: Please make you payment payable to the “Targeted Accessibility Fund of NY Inc.” and mail the payment to 4 Tower Place, 2nd. Floor, Albany, NY 12203. Amounts of $1000 or greater must be remitted via Wire or ACH. Refer to your invoice for payment information.
Q: Who do I contact with questions?
A: If the website does not contain the information you desire you can always contact the TAF Staff.
Q: What is the best way for my company to submit our monthly filings?
A: The fastest and easiest way of filing is by using the online reporting forms. The forms are also intelligent and thus can check to make sure that you have filled it out correctly. This assures timely reception of the forms. Other ways include faxing, over night delivery, or U.S. mail.
Q: What happens if I miss the deadline for the monthly submission?
A: In this scenario it is best to call TAF and inform them of your situation.  Whenever a monthly estimate is not received TAF uses the previous month’s data as an estimate.  Please note this does not include E911 and or Lifeline costs.
 
April reporting dates
Monthly reporting due
04/23/2025
Invoices mailed
05/01/2025
Payments due to TAF
05/21/2025
View full schedule...
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For payment inquiries please contact the TAF Staff
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TAF phone:
518 443-2808
TAF fax:
518 443-2809

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